Mzigo SASA LTD is a logistics service provider specializing in provision of a
linkage platform for cargo owners and transporters. The aim is to ensure swift,
secure and most cost effective delivery solutions to the cargo owner and continuous
and seamless work for the transporter. We cater to both individuals and businesses.
We operate in Kenya. Please visit our 'Service Areas' page for more detailed
information.
Using Our Services
Sending a Cargo is easy! Just download our mobile app or visit our website, register
for an account, and follow the guided process to place your delivery order.
Yes, you can track your Cargo in real-time using our Mzigo SASA tracking services
that some of our transporters have subscribed to. They will share their transporting
vehicles tracking link with you for the duration of your delivery.
Pricing and Payment
The cost and agreement that you will agree with your transporter before accepting
their offer. You will post your task with the amounts you intend to pay. The
transporters may accept your offer or offer a counteroffers. You will only accept a
transporters offer which is comfortable with you after also considering the
transporters ratings and reviews.
Our linkage services are subscription based. We accept various payment methods,
including credit/debit cards, mobile money, and online payment platforms. However,
payments between transacting parties will be agreeable between them.
Mobile App
Yes, our app is free to download from the Google Play Store and Apple App Store.
Our app allows you to place delivery orders, track cargo*, receive notifications,
and access customer support.
Customer Support
You can reach our customer support team via the 'Contact Us' page on our website or
directly through the mobile app.
If your Cargo is delayed, please contact our customer support team with your task
title number for assistance.
Account Management
You can sign up for an account on our website or mobile app by providing your email
address and creating a password.
If your Cargo is delayed, please contact our customer support team with your task
title number for assistance.
